Shipping & Delivery
At tattooware.com, we understand that timely delivery is critical for your studio or practice. That is why we have streamlined our fulfillment process to get your medical‑grade needles and supplies to you as quickly and reliably as possible.
Once dispatched, you can expect your order to arrive within 7–20 business days – depending on your destination and the shipping service selected at checkout.
Order Verification
Immediately after you place your order, you will receive an order confirmation email. Our team then begins preparing your shipment as soon as we have verified your payment and shipping details.
Because we start processing orders promptly, it can be difficult to change or cancel your order after confirmation. However, we will do our best to assist with any modification requests – please contact us as soon as possible at info@tattooware.com.
Order Processing
We normally take 1–2 business days to process your order before handing it over to the carrier. Please note that processing times do not include weekends or public holidays.
Shipping Times & Destinations
Shipping typically takes 7–20 business days from the date of dispatch. Delivery times vary by region – below is a general reference:
| Region | Estimated Shipping Time |
|---|---|
| United States | 7–14 business days |
| Europe (EU & UK) | 7–15 business days |
| Canada | 10–18 business days |
| Australia / New Zealand | 10–20 business days |
| Other international destinations | 15–20 business days |
Please note: Shipping time is estimated from the date of shipment, not from the order date. Actual delivery may take longer due to factors beyond our control, such as invalid address details, customs clearance delays, or carrier disruptions.
Customs, Duties & Taxes
For international orders (especially to countries such as Germany, Italy, the UK, Canada, and other European nations), you may be required to pay import duties, VAT, or other local taxes. These charges are determined by your country’s customs regulations and are the responsibility of the recipient. We recommend that you check with your local customs office for an estimate of any potential fees before placing your order.
Order Tracking
Once your order has been shipped, we will send you a shipping confirmation email with a tracking number. You can also track your order status at any time by:
- Logging into your account on our website.
- Contacting our Customer Service team at info@tattooware.com – we will respond within 24 hours.
If your package has not arrived within 1 month of the shipping date, please notify us immediately. We will launch an investigation with the carrier. Please note that requests made after this period may not be accepted.
Important Shipping Notes
- PO Box / APO / FPO addresses: We currently do not ship to P.O. Boxes or APO/FPO addresses. Please provide a valid physical street address for delivery.
- Address accuracy: Ensure that your shipping address is complete and accurate. We cannot be held responsible for delays or non‑delivery caused by incorrect address details.
- Packaging: All our needles and supplies are packed in secure, sterile packaging to maintain product integrity during transit. For bulk wholesale orders, we use reinforced cartons to ensure safe delivery.
Contact Us
If you have any further questions about shipping, tracking, or delivery, please do not hesitate to reach out:
- Email: info@tattooware.com
- Response time: Within 24 hours (Monday–Friday)
We are committed to delivering your order with the same precision and care that we put into every needle we manufacture. Thank you for choosing TattooWare.